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Boosting your Pharmacy's Performance : Retail Optimization for Pharmacies

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  • Level: Beginner
  • Duration:  25 hours 
  • Format:  Online, Self-Paced
  • Author: Laura Servant Volquin
  • Learners: 95+

Self-Paced Health Courses

Online Accreditation

Duration & Format

  • 25 hours
  • Online
  • Self-Paced
Access to the platform for 6 months - Full access to the course and exams with support for 60 days after enrollment.

Fees & Conditions

  •    900 € ex. VAT
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Option for staggered payments. Business rate available for groups and more than 2.
Rates for EDHEC Alumni.

Accreditations

  • AACSB Accreditaed
  • EQUIS Accredited
  • Qualiopi
Receive your digital certificate of completion after finishing the program.

Languages

  • English
  • French
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For who ?

In a rapidly evolving sector, our e-learning certificates are designed to meet a crucial need: preparing you for the technological and managerial changes that are redefining healthcare. Our offering is unique, crafted to make you a leader in this field.

  •  Pharmacists and pharmacy managers

  •  Pharmacy network managers

  •  Retail management consultants 

  •  Pharmacy manager trainers

Download Your Free Decision Matrix Excel File

This decision matrix is an essential strategic tool that will enable healthcare professionals and decision-makers to structure, compare, and effectively evaluate various options in the face of complex challenges. By incorporating key decision criteria, this tool facilitates objective and informed analysis of available choices, thus optimizing decision-making in a constantly evolving healthcare environment.

Course Package

What's included?

We guarantee you an exceptional experience with flexible learning paths and professional guidance

Video lectures

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Quizzes


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Supporting literature

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Boosting Your Pharmacy's Performanace Podcast

#1 Listen to this episode that explores Innovative Heath Transformation
#2  Tips for Starting Your Journey in Connected Health

See Your Free Career Guide

This career guide is made for healthcare professionals willing to improve there skills in AI, management sciences, digital care management, change management in the medical area, and impacts of climate change on health.

Objectives. | 

Here are the 5 main objectives of this course on retail optimization for pharmacies :
  • 1. Understand the challenges of Retail Management in the pharmaceutical sector

  • 2. Optimize customer experience using Hospitality Management principles

  • 3. Build customer loyalty through targeted actions and a strong brand image

  • 4. Develop geomarketing strategies to attract a diverse customers

  • 5. Implement advanced merchandising technics to maximize sales spaces

Expertise in Retail Transformation | Pharmacy & Cosmetics

Laura Servant Volquin

Marketing Professional with over 20 years of experience, Laura Servant Volquin brings her expertise in retail strategy and market analysis to enhance the development of pharmacy retail outlets.

Awarded the Industry Prize for the integration of partnership initiatives and recipient of the AFMAT First Prize for Pedagogical Innovation, she has demonstrated her commitment to excellence and innovation. Her previous experiences in fast-moving consumer goods with L’Oréal and Coca-Cola have allowed her to master retail best practices and customer engagement—key skills for transforming the in-store experience.

In the healthcare sector, Laura has trained executives from dermocosmetic laboratories and pharmacy managers within a major pharmaceutical group on business development strategies.

Customer experience is at the heart of performance. Her approach involves applying retail marketing strategies tailored to the specific demands of the healthcare sector. As a consultant, Laura supports pharmacies in becoming attractive and competitive outlets.

Our Litterarture 

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Financing Options

Early Registration 

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  • 20 admins / instructors
  • Bulk student upload

Payment Plans

Pay in 4 installments.
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Invite A Colleague

Develop Your Network.
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For Organizations

Collective Training.
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  • No transaction fees
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  • Bulk student upload

Frequently asked questions (FAQ)

Do I need a healthcare background to join the online health courses?

No, these online health courses are open to professionals from various industries interested in healthcare innovation and digital transformation.

What support is available during the online health program?

You’ll have access to academic and technical support throughout your online health  learning journey.

Can I custom design my training ?

Yes  ! You can costum your training. Please contact directly at innovative-health@edhec.edu

What payment methods are accepted?

Major credit cards and bank transfers are accepted.

What are the policies for refunds and deferrals ?

Refunds are subject to the program’s terms and conditions. Review the refund policy on the website or contact support.
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