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Boosting your Pharmacy's Performance :
Retail Optimisation for Pharmacies

This course is only available in French
  • Level: Intermediate
  • Duration:  25 hours 
  • Format:  Online, Self-Paced
  • Author: Laura Servant Volquin

Self-Paced Health Courses

Online Accreditation

Duration & Format

  • 25 hours
  • Online
  • Self-Paced
Access to the platform will be available for six months from the date of your initial payment.

Fees & Conditions

  • 900€ VAT included
  • 2, 3, or 4 installment payments
  • Early bird or group discount
Installment payment are available. For groups of two or more, a corporate rate is available – please contact us for more information : innovative-health@edhec.edu

Language

  • French


This course is only available in French

For who ?

In a fast-changing industry, our e-learning certificates equip you with the essential skills to navigate the technological and managerial transformations shaping the future of healthcare. Designed for impact, our programs empower you to lead and innovate in this evolving landscape.

  •  Pharmaceutical Industry Executives

  •  Retail Pharmacy Chain Managers & Owners

  •  Healthcare & Consumer Behavior Analysts

  •  Biotech & Medtech Sales & Marketing Teams

  •  Startups in HealthTech & Pharma Supply Chain

Course Package

What's included?

We promise an exceptional experience with flexible learning paths, ensuring you stay motivated and equipped to excel in your field.

Full access
to all
course materials

Practical exercises and resources

An engaging online ecosystem

  • 1. Flexible, Self-Paced Learning
     Learn on your own schedule with courses designed to fit around your personal and professional life. Our asynchronous format ensures you can progress at a pace that suits you.

  • 2. Comprehensive Course Packages
     Each package includes engaging multimedia content, practical exercises, and up-to-date resources, providing a thorough and enriching learning experience.

  • 3. Up-to-Date Expertise
    Stay up to date with the latest trends and skills in your field. Our updated courses offer cutting-edge knowledge, ensuring professional advantage.

Podcast: Boosting Your Pharmacy's Performanace 

#1 Listen to this episode that explores Innovative Heath Transformation
#2 Tips for Starting Your Journey in Connected Health

Get Your Free Career Guide

  This career guide is designed for healthcare professionals seeking to enhance their skills in AI, management sciences, digital care management, change management in healthcare, and the impacts of climate change on health.

Benefits of Your Online Health Certification

  • 1. Sales Enhancement: Implement strategies to increase pharmacy revenue.
  • 2. Customer Loyalty: Build strong relationships to retain clients.
  • 3. Inventory Management: Optimise stock levels to meet demand efficiently.
  • 4. Staff Training: Equip your team with skills to improve service quality.
  • 5. Marketing Tactics: Use effective marketing to attract new customers.

Laura Servant Volquin

Marketing Professional with over 20 years of experience, Laura Servant Volquin brings her expertise in retail strategy and market analysis to enhance the development of pharmacy retail outlets.


Awarded the Industry Prize for the integration of partnership initiatives and recipient of the AFMAT First Prize for Pedagogical Innovation, she has demonstrated her commitment to excellence and innovation. Her previous experiences in fast-moving consumer goods with L’Oréal and Coca-Cola have allowed her to master retail best practices and customer engagement—key skills for transforming the in-store experience.


In the healthcare sector, Laura has trained executives from dermocosmetic laboratories and pharmacy managers within a major pharmaceutical group on business development strategies.


Customer experience is at the heart of performance. Her approach involves applying retail marketing strategies tailored to the specific demands of the healthcare sector. As a consultant, Laura supports pharmacies in becoming attractive and competitive outlets.

Ressources

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Flexible Enrollment Options

Choose the solution that suits your objectives or your team's goals. 

Enroll in Individual Courses

Pay as you go, anytime 
  • 24/7 enrollment

  • 3 months to complete the online health course.

  • Access and complete course materials, video lectures, assignments, and exams at your own pace. 

Payment Plans

Pay in 4 installments
  • Pay up to 4 installments.

  • Enjoy a flexible approach to financing your learning experience.

  • Access your course immediately while spreading out payments to suit your budget. 

Groups and Teams

Special Pricing
  • Enroll as a group or team.

  • We’ll advise you on the best solutions to meet your organization’s goals.

  • Develop a shared mindset and knowledge to tackle challenges collectively.

Frequently asked questions (FAQ)

Do I need a healthcare background to join the online health courses?

No, these online health courses are open to professionals from various industries interested in healthcare innovation and digital transformation.

What support is available during the online health program?

You’ll have access to academic and technical support throughout your online health  learning journey.

Can I custom design my training ?

Yes  ! You can costum your training. Please contact directly at innovative-health@edhec.edu

What payment methods are accepted?

Major credit cards and bank transfers are accepted.

What are the policies for refunds and deferrals ?

Refunds are subject to the program’s terms and conditions. Review the refund policy on the website or contact support.

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