Boosting your Pharmacy's Performance:
Retail Optimization for Pharmacies

ONLINE HEALTH CERTIFICATE:
Your Learning Journey

You will discover essential Retail Management concepts tailored for the pharmaceutical sector.
Master geomarketing, customer loyalty techniques, and space optimization to transform your pharmacy into a key player in local healthcare.
Your Free Content:
  • A Decision Matrix File
  • A Career Guide
  • A Special Podcast
  • A Bibliography
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Objectives. | 

Here are the 5 main objectives of this course on retail optimization for pharmacies :
  • 1. Understand the challenges of Retail Management in the pharmaceutical sector

  • 2. Optimize customer experience using Hospitality Management principles

  • 3. Build customer loyalty through targeted actions and a strong brand image

  • 4. Develop geomarketing strategies to attract a diverse customers

  • 5. Implement advanced merchandising technics to maximize sales spaces

For who ?

In a rapidly evolving sector, our e-learning certificates are designed to meet a crucial need: preparing you for the technological and managerial changes that are redefining healthcare. Our offering is unique, crafted to make you a leader in this field.

  •  Pharmacists and pharmacy managers

  •  Pharmacy network managers

  •  Retail management consultants 

  •  Pharmacy manager trainers

Transform Your Career : 
E-learning for Healthcare Professionals

Pharmacy operational efficiency, pharmacy team development.
Proven strategies for optimizing retail sales in pharmacies

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Certificate Details :

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Educational Tools & Certificate

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  •  Certificate

  •  Assessments

  •  Videos

  •  Text Material

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EDHEC Business School

A business school focused on future generations

Fully international and directly connected to the business world, EDHEC Business School is a school for business, where excellence in teaching and research focuses on innovation to stimulate entrepreneurship and creativity.

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  • #4 Worldwide Master in Management
    Financial Times 2024
  • #1 Worldwide for Entrepreuneurship
    Poets&Quants 2024
  •  #5 Worldwide for Open Programmes
     Financial Times 2024
  •  #14 Worldwide Exceutive Custom Programmes
    FinancialTimes 2024

Sharpen Your
Soft & Hard Skills
:

  • HOW TO DO : Customer journey analysis, Geomarketing, Space Management, Loyalty Strategy, Customer Experience Optimization
  • HOW TO BE : Collaborative Leadership, Agility, Adaptability, Effective Communication, Critical Thinking, Responsibility

Your instructor

Laura Servan Volquin

Expertise in Retail Transformation | Pharmacy & Cosmetics

Experienced marketing professional specializing in retail strategy and market analysis, with a proven track record in enhancing pharmacy performance. Award-winning for innovation and partnership initiatives, she combines expertise gained at L’Oréal and Coca-Cola with a focus on customer experience and tailored strategies for the healthcare sector. As a consultant, she supports pharmacies in becoming competitive and customer-centric outlets.

Financing Options

Early Registration 

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  • No transaction fees
  • 20 admins / instructors
  • Bulk student upload

Payment Plans

Pay in 4 installments.
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  • No transaction fees
  • 20 admins / instructors
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Invite A Colleague

Develop Your Network.
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  • No transaction fees
  • 20 admins / instructors
  • Bulk student upload

For Organizations

Collective Training.
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  • No transaction fees
  • 20 admins / instructors
  • Bulk student upload

Frequently asked questions (FAQ)

Do I need a healthcare background to join the online health courses?

No, these online health courses are open to professionals from various industries interested in healthcare innovation and digital transformation.

What support is available during the online health program?

You’ll have access to academic and technical support throughout your online health  learning journey.

Can I custom design my training ?

Yes  ! You can costum your training. Please contact directly at innovative-health@edhec.edu

What payment methods are accepted?

Major credit cards and bank transfers are accepted.

What are the policies for refunds and deferrals ?

Refunds are subject to the program’s terms and conditions. Review the refund policy on the website or contact support.